Pre-orders
Pre-ordering anime figures – here's how it works
We offer you the chance to secure your favorite anime figures before their official release date! By pre-ordering, you ensure you receive the figure before it potentially sells out. Here's how the process works:
1. What is a pre-order?
Pre-orders allow you to order figures that are currently in production or will be released soon. This way, you can be sure you'll receive your desired figure without having to worry about availability.
2. How do I pre-order?
- Select product: Check out our pre-order category and choose the figure you would like to pre-order.
- Payment: For pre-orders, full payment is necessary to secure the order.
- Confirmation: After completing your order, you will receive a confirmation email with all the details.
3. Delivery time and release date
Since these are pre-orders, the delivery time depends on the figure's release date. This date is provided by the manufacturer and may change in rare cases. We will keep you updated.
4. Advantages of pre-orders
- Secure your figure: Pre-orders guarantee you a reservation before the product is available in stores.
- Discounts: We often offer pre-order discounts – check back regularly!
- Exclusive figures: Some figures are limited edition and only available via pre-order.
5. Important Notes
- Cancellations: Pre-orders generally cannot be cancelled, as we reserve the figure specifically for you. Please carefully review your selection before purchasing.
- Changes: Release dates are subject to change as they depend on the manufacturer. We will inform you as soon as we receive new information.
- Combined orders: If you combine a pre-order with immediately available products, the entire order will only be shipped once all items are in stock.
6. Questions?
Our customer service team is happy to help with any questions you may have about pre-orders! Simply contact us via our contact form or directly through Instagram.